Featured Clinic Overview
## Summary Blythman & Partners is an independent, family-run veterinary group with multiple practices, with 24/7 emergency care provided through its hospital site (RCVS hospital status). The clinic appears set up for both routine care (vaccinations, microchipping, dental treatment) and urgent/complex cases—reviews mention emergency visits handled in an organised, calm way, and one owner describes the team consulting other clinics/professionals to help with diagnosis. Practical touches mentioned include an online portal to manage appointments and access information (including insurance receipts), and a “monthly puppy club”/new puppy sessions (one reviewer describes an “informative hour for new puppy owners”). Feedback is mostly very positive, but there is also a recent 1-star review alleging rude staff, a stressful hospital stay, and concerns about being “look[ed] after… money.” ## Services - 24/7 emergency care (stated as available 365 days a year via the hospital site); owners describe being seen in an emergency with staff described as calm and reassuring. - Vaccinations (website). - Microchipping (website). - Dental treatment (website). - Chemotherapy is mentioned by one reviewer as being provided for their pet. - Puppy support/education: reviewers mention an “informative hour for new puppy owners” and “monthly puppy club” events. ## People - Heather (vet surgeon): named in a 1-star review, described as “rude” and lacking empathy during a hospital-related experience. No other reviews mention her specifically. - Wider team (reception, nurses, vets): multiple reviewers describe staff taking time for in-depth examinations, talking worries through patiently, and providing ongoing updates—one owner mentions being called with updates and additional information, and another highlights staff being organised and reassuring during an emergency. ## Reviews Google rating: 4.5 stars from 571 reviews. Themes below are drawn from the latest written reviews available to us. - Urgent care experiences are often described as organised and calming, with owners saying staff were “calm and reassuring” during emergencies. - Communication and follow-up: one owner reports the clinic “kept calling us with updates and additional information.” - Thoroughness/second opinions: one review describes vets consulting other clinics and professionals to help with diagnosis. - Access and routine support: reviews mention being able to get an appointment to fit the pet, and an “informative hour”/monthly puppy club for new owners. - Clear negative outlier: one recent review alleges rude staff, a cold/stressful hospital stay, and a focus on money; this conflicts with many other accounts describing empathy and good care.
Showing 1-10 of 16 clinics
Doorstep Vet is a mobile veterinary service (home visits) that emphasises longer appointments and continuity of care from a small team. Based on the website and recent reviews, they appear set up for pets that find clinic visits stressful and for owners who want more time to talk through options. Owners repeatedly mention home visits for routine care (vaccinations and check-ups), ongoing management for longer-term conditions (including diabetes monitoring with regular check-ins), and end-of-life care carried out at home. Several reviews also describe follow-up actions such as next-day checks with blood test results and a vet phoning after speaking to a medication company to discuss how to use diabetic medication.
Doorstep Vet is a mobile veterinary service (home visits) that emphasises longer appointments and continuity of care from a small team. Based on the website and recent reviews, they appear set up for pets that find clinic visits stressful and for owners who want more time to talk through options. Owners repeatedly mention home visits for routine care (vaccinations and check-ups), ongoing management for longer-term conditions (including diabetes monitoring with regular check-ins), and end-of-life care carried out at home. Several reviews also describe follow-up actions such as next-day checks with blood test results and a vet phoning after speaking to a medication company to discuss how to use diabetic medication.
King’s Road Veterinary Practice Ltd is an independent practice founded in 2012, led by practice owner and Head Veterinary Surgeon Wendy Rowntree. The website highlights nurse clinics plus health packages (Very Important Paws Health Package, Over 8’s MOT Club, and a Healthy Puppy & Kitten Bundle), and states the practice offers out-of-hours emergency assistance. Recent reviews include concrete examples of care such as an allergy injection visit where treatment options were discussed (including help for fireworks-related stress), and a post-op update sent via WhatsApp with a recovery photo after a mouth operation. Pricing and value are a mixed picture in reviews: some describe “reasonable” prices and a monthly VIP plan, while others report unexpected fees (including £60 for brief phone advice) and higher-priced medicines/tests.
King’s Road Veterinary Practice Ltd is an independent practice founded in 2012, led by practice owner and Head Veterinary Surgeon Wendy Rowntree. The website highlights nurse clinics plus health packages (Very Important Paws Health Package, Over 8’s MOT Club, and a Healthy Puppy & Kitten Bundle), and states the practice offers out-of-hours emergency assistance. Recent reviews include concrete examples of care such as an allergy injection visit where treatment options were discussed (including help for fireworks-related stress), and a post-op update sent via WhatsApp with a recovery photo after a mouth operation. Pricing and value are a mixed picture in reviews: some describe “reasonable” prices and a monthly VIP plan, while others report unexpected fees (including £60 for brief phone advice) and higher-priced medicines/tests.
Westway Veterinary Centres Ltd
Houghton Le Spring
Our Score (80/100)
Westway Veterinary Centres Ltd is part of the Westway Vets group (established in 1975) and is supported by a Tier 3 RCVS hospital. The clinic highlights a separate dedicated feline unit and Gold standard Cat Friendly Clinic status, suggesting it’s set up with cat-specific handling and facilities in mind. From recent owner feedback, day-to-day care seems focused on making visits manageable for anxious pets (for example, taking time to help a timid puppy settle before vaccination and moving efficiently through appointments for a nervous large-breed dog to avoid escalating stress). Reviews also mention compassionate support on a “very sad day” and staff being willing to give advice over the phone.
Westway Veterinary Centres Ltd is part of the Westway Vets group (established in 1975) and is supported by a Tier 3 RCVS hospital. The clinic highlights a separate dedicated feline unit and Gold standard Cat Friendly Clinic status, suggesting it’s set up with cat-specific handling and facilities in mind. From recent owner feedback, day-to-day care seems focused on making visits manageable for anxious pets (for example, taking time to help a timid puppy settle before vaccination and moving efficiently through appointments for a nervous large-breed dog to avoid escalating stress). Reviews also mention compassionate support on a “very sad day” and staff being willing to give advice over the phone.
Westway Veterinary Centre was established in 1975 and is supported by a Tier 3 RCVS hospital, with operating and in-house facilities plus a separate dedicated feline unit (Gold standard cat friendly clinic status). Recent reviews focus heavily on routine cat care (flu vaccination) and support for more serious or sensitive situations, including diabetes management and euthanasia support. Owners repeatedly mention being given time for questions (including diet discussions) and clear explanations, and several reviews name staff who help nervous pets stay calm during visits.
Westway Veterinary Centre was established in 1975 and is supported by a Tier 3 RCVS hospital, with operating and in-house facilities plus a separate dedicated feline unit (Gold standard cat friendly clinic status). Recent reviews focus heavily on routine cat care (flu vaccination) and support for more serious or sensitive situations, including diabetes management and euthanasia support. Owners repeatedly mention being given time for questions (including diet discussions) and clear explanations, and several reviews name staff who help nervous pets stay calm during visits.
Newcastle-Upon-Tyne Vets4Pets Ltd
Newcastle upon Tyne
Our Score (77/100)
Newcastle-Upon-Tyne Vets4Pets Ltd is part of the Vets4Pets group (described by a reviewer as a franchised setup). The practice appears set up for a broad mix of routine and surgical cases, with on-site facilities listed including an operating theatre, hospital ward, in‑house lab, ultrasound and digital/dental X‑ray, plus separated dog/cat wards and isolation units. Recent reviews include detailed positives around surgery and end‑of‑life support (for example: bladder stone surgery for a cat, spay support with reassurance, and a paw‑print keepsake after euthanasia), alongside a cluster of complaints about being asked for a £25 deposit and lack of privacy when consultations happen in the reception area.
Newcastle-Upon-Tyne Vets4Pets Ltd is part of the Vets4Pets group (described by a reviewer as a franchised setup). The practice appears set up for a broad mix of routine and surgical cases, with on-site facilities listed including an operating theatre, hospital ward, in‑house lab, ultrasound and digital/dental X‑ray, plus separated dog/cat wards and isolation units. Recent reviews include detailed positives around surgery and end‑of‑life support (for example: bladder stone surgery for a cat, spay support with reassurance, and a paw‑print keepsake after euthanasia), alongside a cluster of complaints about being asked for a £25 deposit and lack of privacy when consultations happen in the reception area.
Community Pet Clinic
Newcastle upon Tyne
Our Score (77/100)
Community Pet Clinic’s website presents it as part of the easipetcare group (with online booking, payment-by-installments via Klarna, and a Pet Health Club® Plus plan where consultations are included). However, multiple recent reviewers describe their visits as being to a PDSA/charity service and refer to making donations—so the clinic’s branding/ownership is unclear from the sources provided. Based on the information available, the clinic appears set up for routine preventative care (vaccines, parasite treatment, neutering, dentals) plus general medical work-ups (blood tests and treatment for infections are mentioned in reviews). Reviewers also describe end-of-life care and at least one case where they turned up without an appointment and a kitten was treated. Concrete details that come up repeatedly: - Vaccinations, neutering, dentals, flea & worm treatments are listed on the website. - Reviews mention blood testing, antibiotics after a quick diagnosis for a urinary/water infection, and euthanasia carried out in a calm, peaceful way. - Several reviews mention waiting a while to be seen because clinical staff were busy. - Some owners talk about paying full price and/or leaving donations, suggesting a mixed payment model is experienced by clients.
Community Pet Clinic’s website presents it as part of the easipetcare group (with online booking, payment-by-installments via Klarna, and a Pet Health Club® Plus plan where consultations are included). However, multiple recent reviewers describe their visits as being to a PDSA/charity service and refer to making donations—so the clinic’s branding/ownership is unclear from the sources provided. Based on the information available, the clinic appears set up for routine preventative care (vaccines, parasite treatment, neutering, dentals) plus general medical work-ups (blood tests and treatment for infections are mentioned in reviews). Reviewers also describe end-of-life care and at least one case where they turned up without an appointment and a kitten was treated. Concrete details that come up repeatedly: - Vaccinations, neutering, dentals, flea & worm treatments are listed on the website. - Reviews mention blood testing, antibiotics after a quick diagnosis for a urinary/water infection, and euthanasia carried out in a calm, peaceful way. - Several reviews mention waiting a while to be seen because clinical staff were busy. - Some owners talk about paying full price and/or leaving donations, suggesting a mixed payment model is experienced by clients.
Companion Care (Newcastle Kingston Park) Ltd T/A Vets4Pets
Newcastle upon Tyne
Our Score (77/100)
Companion Care (Newcastle Kingston Park) Ltd trades as Vets4Pets, and the practice website describes it as family-run and locally owned. The clinic appears set up for routine consultations through to in-house diagnostics and surgery, with facilities including an operating theatre, hospital ward, isolation unit, in-house lab, plus digital X‑ray and ultrasound. Reviews highlight practical communication points—owners mention getting an estimated cost before agreeing to treatment, and one rabbit owner describes a same-day phone update during routine surgery plus aftercare. There is also a conflicting signal for rabbit care: one recent reviewer says they haven’t been impressed with care for bunnies, while another (older) review describes staff as knowledgeable about rabbits during neutering.
Companion Care (Newcastle Kingston Park) Ltd trades as Vets4Pets, and the practice website describes it as family-run and locally owned. The clinic appears set up for routine consultations through to in-house diagnostics and surgery, with facilities including an operating theatre, hospital ward, isolation unit, in-house lab, plus digital X‑ray and ultrasound. Reviews highlight practical communication points—owners mention getting an estimated cost before agreeing to treatment, and one rabbit owner describes a same-day phone update during routine surgery plus aftercare. There is also a conflicting signal for rabbit care: one recent reviewer says they haven’t been impressed with care for bunnies, while another (older) review describes staff as knowledgeable about rabbits during neutering.
Gilmoor Vets is a veterinary practice that also operates as a veterinary nurse training facility. From the latest reviews, it appears set up for routine ongoing care and supportive handling of anxious or elderly pets: owners repeatedly mention annual vaccinations, regular nail trims, and staff using treats and calm handling to help dogs stay relaxed. Reviews also describe privacy and support during end-of-life visits (being taken to a separate room away from others). One reviewer reports a serious admin issue: waiting two months for a response about inaccurate record-keeping despite being promised call-backs.
Gilmoor Vets is a veterinary practice that also operates as a veterinary nurse training facility. From the latest reviews, it appears set up for routine ongoing care and supportive handling of anxious or elderly pets: owners repeatedly mention annual vaccinations, regular nail trims, and staff using treats and calm handling to help dogs stay relaxed. Reviews also describe privacy and support during end-of-life visits (being taken to a separate room away from others). One reviewer reports a serious admin issue: waiting two months for a response about inaccurate record-keeping despite being promised call-backs.
Moorview Vets appears to operate as part of the My Family Vets group (based on the clinic website domain). Recent reviews describe good hands-on veterinary care in some cases (for example, treatment for an eye ulcer and ongoing ear problems), but also repeated concerns about costs and administration, including payment-chasing after owners believed they’d already settled or been told nothing was due. A small number of owners also report being pushed toward high-cost diagnostics/surgery for back problems in Dachshunds (MRI/spinal operation discussions), while another vet later advised rest instead—so experiences vary sharply depending on the case.
Moorview Vets appears to operate as part of the My Family Vets group (based on the clinic website domain). Recent reviews describe good hands-on veterinary care in some cases (for example, treatment for an eye ulcer and ongoing ear problems), but also repeated concerns about costs and administration, including payment-chasing after owners believed they’d already settled or been told nothing was due. A small number of owners also report being pushed toward high-cost diagnostics/surgery for back problems in Dachshunds (MRI/spinal operation discussions), while another vet later advised rest instead—so experiences vary sharply depending on the case.