Westway Veterinary Centres Ltd

Westway Veterinary Centres Ltd is part of the Westway Vets group (established in 1975) and is supported by a Tier 3 RCVS hospital. The clinic highlights a separate dedicated feline unit and Gold standard Cat Friendly Clinic status, suggesting it’s set up with cat-specific handling and facilities in mind.

From recent owner feedback, day-to-day care seems focused on making visits manageable for anxious pets (for example, taking time to help a timid puppy settle before vaccination and moving efficiently through appointments for a nervous large-breed dog to avoid escalating stress). Reviews also mention compassionate support on a “very sad day” and staff being willing to give advice over the phone.

Services

• •Cat-focused facilities and standards
• •Separate dedicated feline unit (website)
• •Gold standard Cat Friendly Clinic status (website)
• •Routine preventative care
• •Vaccinations are explicitly mentioned (review)
• •Support for nervous/anxious pets
• •Socialisation classes for nervous pets are mentioned by an owner (review)
• •Staff taking extra time before/after a vaccine to avoid a negative experience for a young puppy (review)
• •Clinical assessment and treatment
• •Owners describe vets providing analysis and treatment for presenting issues in cats (review)
• •Telephone advice
• •Owners report staff are willing to help with advice over the phone (review)
• •Veterinary Nurse Training
• •Listed as a Veterinary Nurse Training facility (clinic data)

People

• •Hannah (vet): Mentioned for “analysis and treatment” that owners felt was consistently accurate for their cats, with strong confidence in her decision-making (review).
• •Charlotte: Credited with “outstanding care” over the past year for a dog (review).
• •Sophie: Mentioned alongside the nursing team for compassion during an end-of-life situation (review).
• •Nursing/reception team: Repeatedly described as helping nervous pets settle (including sitting with a timid puppy and offering treats), and helping reduce stress for anxious dogs by keeping the visit efficient (reviews).

Reviews

Google rating: 4.7 stars from 148 reviews. “”

• •Efforts to reduce fear and stress in-clinic: extra settling time, treats, and handling approaches tailored to nervous dogs/puppies.
• •Strong experiences with individual clinicians (notably Hannah; also Charlotte) for ongoing care and problem-solving.
• •Compassion and support during difficult visits, including end-of-life care.
• •Practical helpfulness outside appointments, including willingness to give advice over the phone.