Westway Veterinary Centres Ltd – Vets in Houghton Le Spring
Clinic Overview
- Routine and preventive care - Vaccinations - Regular medication check-ups and follow-up visits - First appointments for new pets and routine health checks
Services
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Cat-focused facilities and care
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Separate dedicated feline unit
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Gold standard Cat Friendly Clinic status
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Cat check-ups and vaccinations are specifically mentioned by recent clients, with praise for patient handling and clear explanations
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Routine and preventive care
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Vaccinations
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Regular medication check-ups and follow-up visits
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First appointments for new pets and routine health checks
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Support for nervous or anxious pets
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Extra time to help pets settle before examinations or vaccination
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Gentle handling for nervous dogs and puppies
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Socialisation classes mentioned for pets that are uneasy about vet visits
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Recent owners also describe the team helping anxious dogs through examinations and treatment
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Clinical assessment and treatment
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Consultations, examinations and treatment for presenting problems
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Ongoing care noted by owners bringing pets in regularly
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Recent reviews mention thorough examinations and attentive listening to owners’ concerns
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Additional support
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Telephone advice
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Compassionate support around end-of-life visits
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Veterinary Nurse Training facility
Pricing
No published pricing information is currently available for this clinic.
People
- •Hannah (vet): Praised for caring, knowledgeable treatment and clear clinical judgement, especially in cat care.
- •Charlotte (vet): Recent and earlier feedback highlights thorough examinations, patient handling, clear explanations, and strong care over a longer period.
- •Sophie: Appreciated for compassion and support on a difficult day.
- •Nursing, admin and reception team: Regularly described as friendly, welcoming, professional and especially helpful with nervous pets.
Reviews
Westway Veterinary Centres Ltd has a 4.7-star Google rating from 188 reviews.
- •Recent feedback is strongly positive about the team’s friendliness and professionalism, with several owners describing a good experience from arrival through to leaving the clinic.
- •Clients mention kind, patient handling during routine visits, including first check-ups, vaccinations and regular medication reviews.
- •Support for anxious pets remains a clear theme, with owners saying the team helps stressed dogs through examinations and treatment.
- •Compassion during bereavement stands out, while one more mixed review mentions confusion around first-visit package pricing and how costs were explained.

