SimplyCats Vet Clinic – Vets in Houghton Le Spring
Clinic Overview
- Recent feedback is strongly positive overall, with owners describing the team as caring, professional and very good with both cats and their owners. - The cat-only setup remains a clear theme, with reviewers saying it helps reduce stress because there are no dogs around during visits. - Service examples in reviews include being seen within 30 minutes of phoning, helpful communication, and compassionate support during end-of-life care.
Services
- •Feline-only veterinary care in a cat-focused environment designed to keep visits calmer and less stressful, with owners continuing to highlight the benefit of a waiting room without dogs.
- •Longer consultations and follow-up support are part of the clinic’s approach; one owner described a detailed phone call after a six-month review of their kittens to talk through health questions.
- •The practice presents itself as offering a broad in-house service under one roof, with emergency veterinary services listed in the clinic information.
- •Reviews also mention supportive care around difficult periods, including keeping a cat comfortable in its final months, help during a last visit, and being able to see a cat quickly after an urgent call.
Pricing
No published pricing information is currently available for this clinic.
People
- •Sarah (vet): described by reviewers as reassuring and kind.
- •Michelle (vet): remembered very positively by one reviewer, who said she helped save their cat’s life; that reviewer also said she had since left the practice.
- •Lucie/Lucy (vet): thanked for end-of-life care in one review, and in another for a detailed follow-up phone call about two kittens.
- •Caroline and Deb: thanked by name for helping an owner with arrangements at a difficult time and making things easier.
Reviews
Google rating: 4.8/5 from 110 reviews.
- •Recent feedback is strongly positive overall, with owners describing the team as caring, professional and very good with both cats and their owners.
- •The cat-only setup remains a clear theme, with reviewers saying it helps reduce stress because there are no dogs around during visits.
- •Service examples in reviews include being seen within 30 minutes of phoning, helpful communication, and compassionate support during end-of-life care.
- •There is one notably negative review from an owner who felt the clinic changed after Michelle left, while pricing comments remain mixed: one reviewer said it was less expensive than expected, while another felt it was no cheaper than larger vet groups.

