SimplyCats Vet Clinic

- Reviews are mostly very positive, with owners describing the clinic as professional, helpful and attentive to both cats and their owners. - The cat-only setup remains a clear selling point in feedback, with owners specifically mentioning the lack of dogs as helping reduce stress. - Named praise includes Sarah for being reassuring and kind, and older reviews also thank Lucie/Lucy, Caroline and Deb for compassionate support and communication.

SimplyCats Vet Clinic is an independent, feline-only veterinary practice in Houghton Le Spring, founded in 2009. The clinic says it holds International Society of Feline Medicine (ISFM) “gold standard” accreditation and is set up to reduce stress for cats, with a cat-only environment and longer consultations. It also says it provides all services under one roof, with emergency veterinary services listed in its clinic information.

Services

•Feline-only veterinary care in a cat-focused environment designed to keep visits calmer and less stressful.
•Longer consultations, which the clinic highlights as part of its approach.
•A broad in-house service offering, with the practice stating it provides “all services under one roof.”
•Emergency veterinary services are listed in the clinic information.
•Supportive care around difficult periods, including end-of-life care; reviews mention staff helping keep a cat comfortable in its final months and during a last visit.
•Follow-up communication is a recurring example in feedback, including a vet phoning after a six-month review to talk through kittens’ health and answer questions in detail.

Pricing

No published pricing information is currently available for this clinic.

People

•Sarah (vet): described by reviewers as reassuring and kind.
•Michelle (vet): remembered very positively by one reviewer, who says she helped save their cat’s life before leaving the practice.
•Lucie/Lucy (vet): thanked for end-of-life care in one review, and in another for a detailed follow-up phone call about two kittens.
•Caroline and Deb: thanked by name for helping an owner with arrangements at a difficult time and making things easier.

Reviews

Google rating: 4.8/5 from 98 reviews.

•Reviews are mostly very positive, with owners describing the clinic as professional, helpful and attentive to both cats and their owners.
•The cat-only setup remains a clear selling point in feedback, with owners specifically mentioning the lack of dogs as helping reduce stress.
•Named praise includes Sarah for being reassuring and kind, and older reviews also thank Lucie/Lucy, Caroline and Deb for compassionate support and communication.
•There is one clear negative review from an owner unhappy after Michelle left, saying the remaining team did not feel as caring to them; pricing comments are mixed, with one owner saying it was less expensive than expected while another felt it was no cheaper than larger vet groups.

Reviews for SimplyCats Vet Clinic

Note: Showing the 10 most recent Google reviews out of 98 we track in total. Recent reviews may not be representative of overall sentiment.

Matthew Clarke

3 months ago

Excellent 👍 bang on

Jesse McCarthy

An excellent veterinary clinic! Only professionals work here, and they were very helpful to my cat. It wasn't as expensive or difficult as I had imagined. Thank you!

james magee

5 months ago

Brilliant vets look after the parents as well as the cat's excellent service would highly recommend them to cat owners. À* 10/10 AMAZING 😍😍😍😍

Katie Proctor

8 months ago

Camilla Bourne

This vet practice is great - cats only so no woofing dogs to stress the kitties - no cheaper than any of the big four vets - however, the staff are lovely, the main vet Sarah is always reassuring and kind. Please to have found this vet practise

Paula

11 months ago

It is such a shame that Michelle is no longer at simplycats. She was the nicest and most dedicated vet that helped save our cat’s life when another vet tried to push us to euthanise him. He's still alive 2 years later! Honestly, she was the only reason me and my partner kept going back to simplycats. Unfortunately, the vets/nurses that are left don't seem to give the same amount of care at all. I've called every other vet I could find in the area to try and find where she went which was hard as I only know her first name! I finally found that she is now at Weardale vets in Crook after I asked for the American vet that dissolves blood clots in paralysed cats- something she told us she does when we asked why she came to the UK. I wanted to post this in case anyone else is looking for Michelle.

Ben Welsh

4 years ago

I’ve never felt compelled to write a review of any Vet that I’ve visited before, but everyone at SimplyCats has gone above and beyond what I expected while looking after my cat Izzy - I just wanted to say thank you for making her as comfortable as possible in the last few months of her life, particularly when we had to bring her in for the final time. I would never go anywhere else with my other cats, big thanks in particular to Lucie who took great care of Izzy - and to Caroline and Deb who helped sort everything else out when I was feeling particularly upset and made things as easy as possible. Would definitely recommend SimplyCats to anyone looking for a new Vet, it’s very obvious that they genuinely care

Cheralyn Stephens-Wyse

Took my kittens to Simply Cats for a 6-month review. It was their 1st visit to Simply Cats as I have transferred from another vets practice. I was really impressed about the lovely feedback I had from the vet Lucy who rang and chatted with me for around 20mins or so.. she answered my questions and showed genuine interest in the health and well-being of both my kittens. I would definately recommend Simply Cats!